Person Centred Planning

Person Centred Planning is at the heart of our first class quality care and support for the adults living in our care homes.

Dolphin Homes offer a personalised approach to the development of each service user’s care package. This is built around the needs and choices of each individual and involves the service users themselves from the outset. The plan starts with the individual, focusing on their everyday needs and aspirations. It provides the staff with the tools and information to ensure that each is realised.

Each person's plan incorporates:

  • their preferred routines
  • the people, places and facilities which are important to them
  • any risks involved and how they can best be managed
  • the person's preferred method of communication and how it can be facilitated.

Dolphin's Person Centred Planning includes regular reviews which take into consideration the views of the individual, their families, and any other significant people involved in their lives.  

As part of our ongoing commitment to Person Centred Planning, all of our staff are trained in line with the National Vocational Qualifications and continuous staff training is part of our ethos.